How to Stand Up a Salesforce Field Service Environment in About an Hour

Leigh-Anne Nugent

Published on: 01/04/2026

A practical Office Hours Insight walkthrough on setting up Salesforce Field Service fast, from Salesforce Go and core records to mobile readiness, service documents, and the first end-to-end scheduling demo.

Salesforce Field Service Innovation

What Field Service Leaders Should Be Paying Attention to Right Now

Leigh-Anne Nugent

Published on: 01/04/2026

A practical roundup of the biggest Field Service takeaways from Agentforce World Tour, including outcome-based thinking, Salesforce Go, AI-assisted service, and the growing role of asset-centric operations.

Salesforce Field Service Innovation

How to Prepare for Enhanced Scheduling and Optimization in Salesforce Field Service

Leigh-Anne Nugent

Published on: 31/03/2026

A practical Office Hours Insight session on preparing Salesforce Field Service for Enhanced Scheduling and Optimization, including setup checks, rollout strategy, Optimization Hub, and the data foundations that drive better results.

Salesforce Field Service Innovation